All transactions shall be governed by the Recommended Model General Terms of Business for commissioned Translation Work (1999) of the Institute of Translation and Interpreting.

New customers may be asked to make part-payment in advance.

Payment in full shall be effected not later than 30 days from the date of invoice. Interest may be charged on overdue payments in accordance with the provisions of the Late Payment of Commercial Debts (Interest) Act, 1998 (including subsequent amendments). An initial payment and periodic partial payments may be requested for particularly long assignments or texts.

We shall be responsible for the safekeeping of the Client's documents and copies of the translations, and shall ensure their secure disposal. Copies will not be made in addition to those required in the normal conduct of business, and copies will be kept for internal use only.